Museum of Illusions is located Gateway Shopping Centre on the second level in the Food Court. Address: Gateway Theatre of Shopping, 1 Palm Boulevard, Umhlanga Ridge, Newton Centre, Umhlanga.

Tickets are not available for sale yet. They will be available for booking through this website only. Tickets purchased on unauthorized websites or through scalpers will not be honored.

Yes, unless we are at capacity. The best way to guarantee entry is to book online in advance. Keep in mind that we do not accept cash payments.

There is ample parking available in the Gateway Theatre of Shopping. Park at Parkade B for the quickest access to level 2 Food Court.

The drop-off zone is located at entrance 6. Enter the mall, make your way to the lifts closest to Truworths, and exit at level 2.

The experience should typically last between 45 and 90 minutes.

Whilst most of the interactive, photo-friendly displays are accessible, some, particularly those featuring slanted floors and the vortex, may not be fully accessible, though they can be bypassed.

No, food and drinks are not allowed in the museum.

Tickets are not required for children who are ages four and younger. They can enter MOI for free!

Tickets are non-refundable and non-transferable once purchased. Rescheduling may be possible and will be managed on a case-by-case basis, and dependant on how the booking was made. Please note that this is not gauranteed. If you would like to request rescheduling of your booking, please email [email protected] with your booking reference and reason for rescheduling.

We welcome children of all ages, including infants in strollers.